Skip to main content
Vertcie

Resources / Onboarding guide

One asset.
Many outcomes.
Here’s how to start.

Getting started doesn’t have to be complicated. Here’s what to bring, who can help, and how your first product becomes an experience customers can use.

You don’t need everything ready to start a conversation.

Bring a product, an idea of what you want to achieve, and whatever files you have. We’ll use that starting point to work out what your project needs.

For the first conversation, bring:

  • A product or product family and the experience you want to improve.
  • Product information, pictures, and any existing 3D files.
  • Who’s involved, when you’d like to launch, and your budget if known.
  • A list of what is missing and where you need help.

No 3D model yet? Include that in the brief. A content creator can help prepare one. You don’t need to solve that before getting in touch.

Who does what?

Product owners

Know the product, share its details, and approve how it is presented.

Content creators & developers

Provide the creative and technical services: making models, preparing content, and building experiences.

Vertcie

Provides the host platform where your approved product information, choices, and 3D assets work together and can be reused.

How the work flows.

Your team brings the product knowledge. Creators turn it into a model and content. Developers connect it to an experience when needed. You review it, then the approved version is published through Vertcie.

  1. 1

    Share

    You supply the product details, references, and available choices.

  2. 2

    Build

    Your creator prepares the model and finishes. Your team adds how the product’s choices work together.

  3. 3

    Review

    You try the result, check the facts and appearance, and approve it.

  4. 4

    Publish & reuse

    The approved product powers your chosen experiences. Future changes are reviewed before a new version is used.

For example: one chair, several uses. You provide dimensions and upholstery choices. A creator prepares the chair model and finishes. That same product can then support website images, a finish selector, a downloadable model, and an AR view. Your team sets up and checks each use, without starting again with a different model every time.

The tools, in everyday terms.

You don’t have to learn every tool. Your project determines which ones you need, and the right people on your team use them. Open a section to see what happens.

Prepare the product and its choices

Who uses it: Content creator or developer, guided by your product expert

The product workflow connects the model, its parts, and available options. Rules Editor adds conditions for specific situations—for example, when one choice requires another. Your product expert explains what is allowed and checks the result.

What comes out: A product that shows the right parts and offers valid choices.

See Rules Editor →
Rules Editor: conditions and actions sit in the middle; the options on the right let your team test a configuration.
Rules Editor: conditions and actions sit in the middle; the options on the right let your team test a configuration. View full size ↗
Make finishes look right

Who uses it: Content creator, with your visual approval

Map Creator and Material Generator help turn source images into surface detail and materials. Material Editor adjusts their appearance, and Material Library keeps approved materials organized for reuse. Your references help the creator check color, texture, and finish.

What comes out: Reusable finishes that have been checked on the product.

See Material Library →
Material Library: preview finishes, search the collection, and keep materials organized for reuse across products.
Material Library: preview finishes, search the collection, and keep materials organized for reuse across products. View full size ↗
Create images and product sheets

Who uses it: Content creator or content team

Render Studio lets the creator choose a product configuration, camera view, lighting, and image output. Document Builder arranges approved product content into reusable product-sheet templates.

What comes out: Images and documents based on the same product information and model.

See Render Studio →
Render Studio: review the product in the center and choose the image size, format, and lighting on the right.
Render Studio: review the product in the center and choose the image size, format, and lighting on the right. View full size ↗
Build the customer experience

Who uses it: Designer or developer, with your team’s input

Client UX controls how the product experience looks and how people interact with it. Snippet Builder gives a developer code to place a published experience in a website or application. Custom experiences may need additional development.

What comes out: A place where customers can explore the product and make choices.

See Client UX →
Find and review what is published

Who uses it: Your product team and implementation partners

Runtime Catalog is a directory of published product experiences. Your team can find the active version and open it for review. When something changes, the team checks and publishes a new version, then decides when connected experiences should use it.

What comes out: A clear view of what customers are using and which version has been approved.

See Runtime Catalog →
Runtime Catalog: each product card shows its active version and links to the available customer experiences.
Runtime Catalog: each product card shows its active version and links to the available customer experiences. View full size ↗

For the people doing the hands-on work: content creation docs and developer docs.

Six steps to getting started.

Step 01

Tell us what you want to do.

Who’s involved: You and your team

Choose one product or a small group of products to start with. Think about what you want your customers to see, understand, or choose.

  • Share a product link, a few pictures, or a short description.
  • Tell us what would help: better images, showing different finishes, choosing options, seeing a product in a room, or downloading a 3D model.
  • Let us know your timing and budget, if you have them.

Ready to move on: A product to start with and a clear first goal.

Step 02

Show us what you already have.

Who’s involved: Whoever knows your products best

You don’t need a perfectly organized folder. Start with the information and files you use today, and tell us what is missing.

  • Gather product names, dimensions, available options, and any brochures or specification sheets.
  • Include existing 3D or CAD files, photos, and examples of materials or finishes. No model yet? That’s something we can discuss.
  • Choose someone who can confirm the details are correct, explain which options work together, and approve the use of the files.

Ready to move on: A useful starting collection, with someone who can answer product questions.

Step 03

Work out who will help.

Who’s involved: You, Vertcie, and any partners involved

Bring your existing designer, 3D artist, or developer if you have one. If you need help, tell us so partner involvement can be discussed.

  • Name one person to coordinate the project and one to approve how the product looks and works. They can be the same person.
  • Agree who will prepare the 3D model and create the experience you want. A developer may be needed if you’re connecting it to your website or building something custom.
  • Agree the first deliverables, timing, platform plan, and any separate partner costs before work begins.

Ready to move on: Everyone knows what they are doing and what the first release includes.

Step 04

Get your first product ready.

Who’s involved: Your content creator and product expert

One good 3D model can do much more than show a product from one angle. With the right product details, it can support images, different finishes, configuration, room planning, and more.

  • Your content creator prepares a model that looks right and works well online, using your files and references.
  • Add the product details and choices needed for your first experience. Your product expert checks accuracy; missing facts stay open questions until confirmed.
  • Choose where customers will see it and what they should be able to do. Each additional use may need some setup, but it builds on the same product foundation.

Ready to move on: A first version you can look at and try.

Step 05

Try it together.

Who’s involved: You and the people building it

Review the experience as a customer would. This is the time to ask questions, make adjustments, and check the details.

  • Check the shape, size, finishes, product information, and available choices.
  • Try it on a phone and a computer. Check the things included in your project, such as images, product options, or downloads.
  • Collect feedback in one place and agree when it is ready to share.

Ready to move on: You’re happy with the product and have approved it for launch.

Step 06

Go live. Then build on it.

Who’s involved: Your project lead and ongoing team

Start with the outcome you agreed on, check it works for your customers, and use what you learn to decide what comes next.

  • Publish the experience and check it on the live page or application.
  • Know who to contact for help and who will keep product information and content up to date.
  • Choose the next product or another use for the model you’ve already prepared.

Ready to move on: Your first experience is live, with a clear owner and a next step.

Bring what you have.
Let’s find your starting point.

Tell us about your product and what you want to achieve. You don’t need to know all the answers—we can start with what you have.